Dr. Chimney & HobDr. Chimney & Hob

Terms of Service

Last updated: 10/15/2025

Agreement to Terms

By accessing and using the services of Dr. Chimney & Hob, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Services Provided

Dr. Chimney & Hob provides professional kitchen appliance services including:

  • Chimney cleaning, repair, installation, and maintenance
  • Hob repair, cleaning, installation, and maintenance
  • Spare parts supply and replacement
  • Annual Maintenance Contracts (AMC)

Service Booking and Cancellation

Booking: Service bookings can be made through our website, phone, or WhatsApp. All bookings are subject to technician availability.

Cancellation: You may cancel or reschedule your service appointment by contacting us at least 2 hours before the scheduled time. Late cancellations may be subject to a cancellation fee.

No-Show: If you are not available at the scheduled time and location, a no-show fee may apply.

Pricing and Payment

Service charges will be communicated at the time of booking or inspection. Prices are subject to change based on the scope of work required. Payment is expected upon completion of service unless otherwise agreed.

We accept payment via cash, UPI, bank transfer, and other digital payment methods.

Warranty and Guarantees

Service Warranty: All repair and installation services come with a 30-day workmanship warranty.

Spare Parts Warranty: Genuine spare parts carry the manufacturer's warranty (typically 3-6 months).

Exclusions: Warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

Customer Responsibilities

As a customer, you agree to:

  • Provide accurate information about your appliance and service requirements
  • Ensure safe access to the appliance for our technicians
  • Be present or have an authorized representative during service
  • Follow recommended maintenance practices
  • Notify us immediately of any issues with completed work

Limitation of Liability

Dr. Chimney & Hob shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

We are not responsible for pre-existing conditions, damage caused by third parties, or issues arising from non-compliance with recommended maintenance.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Dr. Chimney & Hob and is protected by copyright laws. Unauthorized use is prohibited.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: drchimneyandhob@gmail.com
  • Phone: +91 9052170807
  • Address: 9-2-410/A/82/1 Langer House, Hyderabad, Telangana 500008